30 per cent of Indian Companies Plan Significant Investments in GenAI, Reveals Infobip Report
Sep 11, 2024
New Delhi [India], September 11: A report by the global cloud communications platform Infobip highlights that Indian businesses are gearing up to invest in GenAI solutions to enhance personalized customer experiences. In India, 30% of companies are planning to invest in GenAI, while 4% have already successfully implemented GenAI-powered applications and services in their production environments and are now focusing on scaling them companywide. The findings come from the Infobip report titled "Unlocking the Potential of Generative AI in CX", featuring research insights from the leading analyst firm IDC.
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